Frequently Asked Questions
about residential & commercial electrical Services

At J.G. Electric, we take pride in being your trusted electrical contractor for both residential and commercial needs. Whether you’re looking for a reliable residential electrician for your home upgrades, need EV charger installation for your new vehicle, or want to ensure your property maintains power with whole house generator installation, our skilled team has you covered. Backed by years of expertise, each project is approached with precision and a commitment to exceptional quality. From troubleshooting intricate electrical systems to enhancing energy efficiency, we are here to deliver dependable solutions that keep your home or business running smoothly. Explore our FAQ section to learn more about the services we offer and how we can assist with your electrical needs.

  • IS J.G. ELECTRIC LICENSED AND INSURED?

    Yes, J.G. Electric is fully licensed and insured for all residential and commercial electrical work. Our owner, Jacob Gancel, is the licensed Master Electrician and personally holds the contractor’s license that qualifies the company. Unlike some competitors who may operate under someone else’s license, we take pride in having our work directly backed by the expertise and accountability of our owner. This means you're hiring a company with true in-house qualifications—not just a borrowed name.

  • IS J.G. ELECTRIC LOCALLY OWNED AND OPERATED

    Absolutely. J.G. Electric is 100% locally owned and operated—there’s no behind-the-scenes corporate office pretending to be local. Our owner, Jacob Gancel, grew up right here in Pensacola and began his electrical career in this community. He’s been building J.G. Electric from the ground up in the same neighborhoods we now proudly serve. When you hire us, you're supporting a true local business with deep roots in the area.

  • WHAT ARE YOUR HOURS OF OPERATION?

    Office hours are Monday-Friday 7am-4pm. Our office staff members are out for lunch between 11am-12pm. If you call and leave a message during office hours, we will get back to you ASAP.

  • DO YOU OFFER 24/7 EMERGENCY SERVICES?

    Currently we do not offer 24/7 emergency service. However, if you have an emergency with an ongoing project, please do not hesitate to call at any time.

  • WHAT IS YOUR HOURLY RATE?

    At J.G. Electric, we provide flat-rate pricing that reflects the total cost to professionally install each item or complete each task. That means the price you see includes everything needed—parts, labor, tools, and warranty coverage—so there are no surprises. We don’t break out labor and material separately because the value is in the complete installation.

  • DO YOU ACCEPT CREDIT CARDS?

    Yes, we accept all major credit cards.

  • DO YOU OFFER WARRANTIES ON YOUR ELECTRICAL WORK?

    Yes, we offer a one-year warranty on all installed products against manufacturing defects and on all workmanship done by J.G. Electric.

  • IS AN ELECTRICAL PERMIT REQUIRED FOR MY PROJECT?

    Due to the wide variety of projects that J.G. Electric handles, permits will be discussed at the time of the quote to determine if your project requires a permit. J.G. Electric Inc. handles all permitting and inspections for all projects.

  • SHOULD I REPLACE MY ELECTRICAL PANEL?

    There are several factors that decide if your panel needs to be replaced with a new panel. Some factors include brands that are no longer covered by insurance, panels with corrosion and weathering, and panels that have been damaged due to overheating breakers or poor connections. Please reach out to us for a free quote/consultation if you are unsure if your panel needs replacement.

  • WHAT IS AN AUTOMATIC BACKUP GENERATOR? IS IT BETTER THAN A PORTABLE GENERATOR?

    An automatic backup generator is a generator that will start on its own and automatically transfer you from utility power to generator power with no input from the customer. A portable generator hookup will require the customer to hook in their generator, start their generator, and transfer manually between utility and generator power. All customers have unique situations, and different systems may be a better fit for you. We would love to come out for a free estimate and to discuss your needs!

  • SHOULD I REWIRE MY HOME OR HAVE ALUMICONN DEVICES INSTALLED?

    Every customer has different circumstances and budgets, although we recommend rewiring homes from aluminum to copper, we understand that AlumiConn may be more cost-effective for your project. We strongly encourage customers to reach out to their insurance provider to see if AlumiConn will be allowed under their coverage.

  • WHAT ARE ALUMICONN DEVICES?

    AlumiConns are special connectors installed on solid aluminum wiring to prevent aluminum from touching copper connections.

  • DO YOU OFFER FINANCING?

    Yes. Financing is available. Give us a call to discuss your options.

  • DO YOU OFFER FREE ESTIMATES?

    Yes, we do! For larger projects, we’ll send a project manager or estimator to walk through everything with you and provide a detailed quote—usually with a quick turnaround. For smaller repairs, our technicians are trained to give you a price up front before any work begins. That way, you’ll always know the cost of the repair before you’re ever charged. No surprises, just honest pricing.